Privacy Policy
Last Updated: September 8, 2026
The Botanical House (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us about our services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Phone number
Event details and preferences
Business or organization name
Information submitted through contact forms, quote requests, booking forms, or other forms on our website
We may also automatically collect certain basic information about how visitors use our website, such as IP address, browser type, device information, pages visited, and general website usage data. This information may be collected through cookies, analytics tools, or similar technologies.
How We Use Your Information
We use the information we collect to:
Respond to inquiries and requests
Provide information about The Botanical House and our services
Prepare quotes and coordinate event details
Schedule and manage bookings
Communicate with you regarding your event or services
Improve our website, services, and customer experience
Send occasional marketing communications when permitted by law
Your email address and phone number are used internally by The Botanical House to communicate with you regarding our services and your inquiries, bookings, or other communications with us.
We Do Not Sell Your Information
The Botanical House does not sell, rent, or trade your personal information, including your email address or phone number, to third parties.
We may share information with trusted service providers who assist us in operating our website, processing inquiries, managing bookings, or providing our services. These providers are only given information reasonably necessary to perform their services for us and are not authorized to use your information for their own marketing purposes.
We may also disclose information when required by law or when reasonably necessary to protect our rights, property, safety, or the safety of others.
Cookies and Analytics
Our website may use cookies and similar technologies to help us understand how visitors use our website and to improve its functionality and performance.
We may use third-party analytics or advertising services that collect information about website visits and interactions. These services may use cookies or similar technologies in accordance with their own privacy policies.
Marketing Communications
If you provide your email address or phone number, we may use it to contact you about The Botanical House services, events, promotions, or other information that may be relevant to you.
You may opt out of marketing emails at any time by using the unsubscribe link included in the email. You may also request to stop receiving marketing communications by contacting us directly.
Opting out of marketing communications does not prevent us from contacting you about transactions, bookings, inquiries, or other communications necessary to provide services you have requested.
Data Security
We take reasonable measures to protect the personal information we collect from unauthorized access, use, alteration, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our website and services are not intended to knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.
Your Privacy Choices
Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of your personal information.
To make a privacy-related request, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
The Botanical House
Email: [Your Email Address]
Phone: [Your Phone Number]